Booking new projects for Q1 2027
Founder of Profract. Staff-level engineer for distributed systems, real-time platforms and production AI.
Through Profract, we help startups go from idea to a product in production, and help growing companies scale the systems behind it. I lead every engagement personally, drawing on 11+ years of owning production systems at Atlassian, ServiceNow and Egnyte.
Expertise
Four areas we go deep on, each proven in production at companies where failure was expensive.
Microservices and high-throughput pipelines designed for retries, ordering and failure, not just the happy path.
Event-driven telemetry platform at Trianz · enterprise cloud migration at Atlassian
Kafka · Node.js · TypeScript · Python · Go · AWS · Azure
Keeping data correct as it moves between systems, and fast once it gets there.
Egnyte ↔ Google Workspace two-way sync · Redis caching with 30% lower latency
Redis · PostgreSQL · MongoDB · Qdrant
Taking LLM features from demo to dependable: orchestration, validation, evaluation and latency.
Core architect, ServiceNow's prompt-to-app generative AI product
LangChain · LangGraph · RAG · agents · evals
Leading teams, steering cross-team work, and staying calm in the war room.
Team of 8 at Kahnputers · incident commander at Atlassian · mentoring at ServiceNow
Incident command · code review · CI/CD · Playwright
Experience
From core banking systems to commerce at global scale and generative AI.
2025 – present
2024 – 2025
2023 – 2024
2020 – 2023
2013 – 2020
Services · Profract
Every engagement is led by me personally and starts with a free 30-minute call, followed by a written proposal with a clear scope.
For startups
From idea to a launched product that won't need a rewrite at your first ten thousand users. I've shipped SaaS products from zero and led the teams that ran them.
For startups and mid-size companies
For teams whose product works but whose systems are starting to strain.
For product and AI teams
Taking LLM features and agents from an impressive demo to something customers can rely on.
How we work
The engineer who scopes your project is the one who leads it, with more than a decade of owning systems from first design doc to the 2 a.m. page.
Retries, partial failures and bad inputs are the normal case in production, so we design for them first.
Decisions, tradeoffs and runbooks, so your team owns the system after we hand it over.
Pairing and mentoring are part of every engagement, not an extra.
Writing
The four causes of duplicates, with an interactive lab to break it yourself.
What makes a task hard for the right reasons, and verifiers that can't be gamed.
Short definitions of at-least-once delivery, idempotency, rebalances, verifiers and more.
Quick facts
Neeraj Dana is the founder of Profract and a staff-level software engineer based in Bengaluru, India, with 11+ years of experience building production systems at companies including Atlassian, ServiceNow and Egnyte. He specialises in distributed and event-driven systems, real-time data sync and production AI systems.
Distributed and event-driven systems (Kafka, microservices), real-time synchronisation and caching, production LLM systems (orchestration, RAG, agents, output validation and evaluation), and engineering leadership, including incident command.
Profract is the engineering studio founded by Neeraj Dana. It helps startups build products from idea to production, helps startups and mid-size companies scale their architecture and reliability, and takes AI features and agents to production. Neeraj leads every engagement personally.
MVP to production for startups, architecture and scaling for startups and mid-size companies (reviews, fractional technical leadership, reliability and performance work), and production AI (orchestration, RAG, agents, output validation and evals). Engagements are remote and worldwide.
Checkout, billing and provisioning flows for enterprise customers at Atlassian; the LLM orchestration and validation layers of ServiceNow's prompt-to-app generative AI product; real-time two-way sync between Egnyte and Google Workspace; an event-driven telemetry platform at Trianz; and core banking and anti-money-laundering systems earlier in his career. Read the case studies →
Yes. Engagements are contracted through Profract, and NDAs are signed before any code or data is shared.
He is based in India (UTC+5:30). His working day overlaps fully with European business hours, and he schedules calls in US mornings or evenings as needed.
With a free 30-minute call to understand the system and the goal, followed by a written proposal with a fixed scope. Email works best for the first contact, and he replies within one business day.
Contact
Email works best. Share what you're building or what's breaking, your stage and your timeline. You'll hear back from me within one business day.